Essence of Alignment

To be a steady winner, a company must increase its productivity by about twice the industry’s average.

View the Alignment Infrastructure diagram

Alignment enables an Organization to acquire Knowledge, Tools and Human Capabilities to achieve Strategic Execution and Operational Excellence. To be a steady winner, a company must increase its productivity by about twice the industry's average.

Industry leaders are companies that are Adaptive, Flexible and Quick to Respond to Change. This requires Alignment between Strategy, Operations and People. This alignment has certain tasks:

  • Defines business in a way that internal staff can understand
  • Identifies customer needs, employee needs and company needs and aligns them
  • Builds measures and process improvement capability
  • Connects employees' behavior to the mission of the company
  • Links teams and processes to the changing needs of the internal and external customers
  • Shapes business strategies using real-time customer information
  • Creates a Focused and Aligned Culture

Attaining Operational Excellence involves a return to the basic building blocks of any organization: the establishment, communication and assessment of requirements. Companies need to make sure that these requirements are clearly established, effectively communicated and periodically assessed to promote and facilitate the continuous achievement of operational excellence. Companies need to be sure they are providing their major asset--employees--with the tools and mechanisms they need to do their jobs right the first time.

In today's unpredictable market and competitive business environment, companies are either growing or dying. To grow, companies must be well managed and committed to improving faster than the competition. They also must minimize or eliminate unnecessary operational costs. Management must believe in the fundamentals of quality and be committed to continuous improvement to enhance the organization's efficiencies and drive its competitiveness. This means management must understand the organization's operations and systems well enough to recognize the organization's strengths and weaknesses.