Alignment Diagnostic Assessment

The Alignment Diagnostic Assessment is a high-level analysis of how an organization is truly functioning. It includes an analysis of how the organizations’ formal and informal systems work together in accomplishing the objectives of the organization.

The Alignment Diagnostic Assessment seeks to determine to what extent people understand the organizational-wide goals and their role in achieving them.  Are there observable actions of front-line people to design, improve, or control business processes that create what the customer most values?

The Alignment Diagnostic Assessment is designed to give an organization a visual and quantitative measure of their alignment with respect to Strategy, Operations and People processes and effectively reveal larger misalignment problems.

Framework for Achieving Alignment – Strategy Formulation

• Organization – Vision, Mission, Strategic Objectives and Goals, Ideas, Culture and Values, Emotional Energy, Edge
• Environment – Market, Community, Regulations, Competition, Supplier Inputs, Benchmarks
• Employees – Requirements, Unstated Needs, Participations in Customer, Satisfaction, Current Skills and Capabilities, Current Culture, Reward and Recognition Systems
• Customers – Basic Service Requirements, New Products/Services, Delivery Systems, Loyalty Driver

High Performing organizations have discovered that the three most important processes requiring the direct attention of the Executive Management Team are the Strategy, Operations and People processes.

Alignment of these processes determines the extent of your Competitive Advantage and allows you to Eclipse the Competition!